Privacy Policy
At cccjl, your privacy matters as much as your gameplay. This Privacy Policy explains exactly what personal information we collect, why we collect it, how we use it, and what rights you have over your own data — in plain, honest language.
Your Privacy at a Glance
Six things every cccjl player should know about how we handle your personal data. The full policy follows below.
We Collect Only What We Need
cccjl collects personal data strictly necessary for account registration, identity verification, payment processing, and compliance with Philippine law. We do not collect data for resale or speculative purposes.
256-Bit SSL Encryption
All data transmitted between your device and cccjl's servers is protected by 256-bit SSL encryption — the same standard used by Philippine banks and major e-wallets like GCash and Maya.
We Don't Sell Your Data
cccjl does not sell, rent, or trade your personal information to third parties for their own marketing use. Data shared with partners is limited to what is necessary for service delivery under strict confidentiality agreements.
Your Rights Under RA 10173
Under the Philippines Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to access, correct, delete, and object to the processing of your personal data held by cccjl. We honour all valid data rights requests within 15 business days.
Cookies & Tracking
cccjl uses essential cookies to keep your session secure and functional analytics cookies to improve the Platform. We do not use third-party advertising trackers. You can manage cookie preferences through your browser settings at any time.
You Control Your Communications
All promotional emails, SMS alerts, and in-Platform notifications from cccjl are opt-in. You can update your communication preferences from your Account settings or contact our support team to unsubscribe at any time.
1 Introduction
cccjl ("we", "us", "our") is committed to protecting the personal information of every Filipino player who uses our Platform. We understand that trust is the foundation of any lasting relationship — and that includes how we handle your data.
This Privacy Policy applies to all personal information collected through the cccjl website at cccjl.net, our mobile-optimised platform, and any related services or communications — including customer support interactions, promotional campaigns, and responsible gaming tools.
Please read this Policy carefully alongside our Terms & Conditions and Responsible Gaming Policy, which together govern your use of the cccjl Platform. If you have any questions about how we handle your data, our support team is available 24/7 via live chat.
2 Data Controller
For the purposes of the Data Privacy Act of 2012, cccjl acts as the Personal Information Controller (PIC) in respect of your personal data. This means cccjl determines the purposes and means by which your personal information is processed.
Where cccjl engages third-party service providers to process data on its behalf (for example, payment processors or KYC verification services), those parties act as Personal Information Processors (PIPs) and are contractually bound to process your data only on cccjl's documented instructions and in compliance with applicable law.
3 Personal Data We Collect
cccjl collects personal data across several categories, depending on your relationship with the Platform:
3.1 Account Registration Data
- Full legal name (as it appears on your government-issued ID)
- Date of birth (to verify you are 21 years of age or older)
- Residential address in the Philippines (e.g., Metro Manila, Cebu, Davao, Quezon City)
- Mobile number and email address
- Username and encrypted password
3.2 Identity Verification (KYC) Data
- Scanned or photographed copies of government-issued photo ID (Philippine passport, driver's licence, SSS/UMID card, or PhilSys national ID)
- Proof of address documents (utility bills, bank statements)
- Source of funds documentation where required by our compliance team
- Selfie or liveness check images for biometric verification
3.3 Financial Data
- GCash or Maya account reference numbers
- BPI, BDO, or Metrobank account details (account name and number only — not full banking credentials)
- Transaction history: deposits, withdrawals, and wager records in Philippine Peso (PHP)
3.4 Usage and Technical Data
- IP address and approximate geographic location
- Device type, operating system, and browser version
- Session duration, pages visited, and features used within the Platform
- Game activity logs including games played, bets placed, and results
3.5 Communications Data
- Live chat transcripts, email correspondence, and support ticket content
- Feedback and survey responses submitted voluntarily
- Responsible gaming self-assessments or limit-setting requests
4 How We Collect Your Data
cccjl collects personal data through the following channels:
- Directly from you: when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion.
- Automatically: through cookies, server logs, and analytics tools when you browse or interact with the cccjl Platform. See Section 10 for full details on cookies.
- From third parties: from KYC verification partners, payment processors (GCash, Maya, BPI, BDO, Metrobank), and fraud prevention services — solely for the purpose of verifying your identity and protecting the integrity of the Platform.
5 How We Use Your Personal Data
The table below summarises the primary purposes for which cccjl processes your personal data:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration data, KYC data | Performance of contract |
| Age and identity verification (21+) | KYC data, date of birth | Legal obligation |
| Processing deposits and withdrawals | Financial data, registration data | Performance of contract |
| Anti-money laundering (AML) compliance | Financial data, KYC data, transaction history | Legal obligation |
| Fraud prevention and security | Technical data, usage data, financial data | Legitimate interest |
| Customer support and dispute resolution | Communications data, account data | Performance of contract |
| Responsible gaming monitoring | Usage data, game activity logs | Legal obligation / Legitimate interest |
| Promotional communications (opt-in only) | Contact details, preferences | Consent |
| Platform improvement and analytics | Technical data, usage data (anonymised) | Legitimate interest |
cccjl will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.
6 Legal Basis for Processing
Under the Data Privacy Act of 2012, cccjl processes your personal data on the following legal bases:
- Performance of a Contract: Processing necessary to provide you with access to the cccjl Platform, process your transactions, and fulfil our obligations to you as a registered player.
- Legal Obligation: Processing required to comply with applicable Philippine law, including PAGCOR regulations, Anti-Money Laundering Act (AMLA) obligations, and the Data Privacy Act itself.
- Legitimate Interest: Processing necessary for cccjl's legitimate business interests — including fraud detection, Platform security, and analytics — provided these interests are not overridden by your rights and freedoms.
- Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for optional promotional communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.
7 Data Sharing and Disclosure
cccjl does not sell, rent, or trade your personal data to third parties. We may share your data with the following categories of recipient, strictly on a need-to-know basis and subject to appropriate safeguards:
- Payment Processors: GCash, Maya, BPI, BDO, and Metrobank — to process deposits and withdrawals in Philippine Peso.
- KYC and Identity Verification Providers: To verify your identity and age (21+) in compliance with PAGCOR and AMLA requirements.
- Fraud Prevention and Security Services: To detect and prevent fraudulent activity, money laundering, and Platform abuse.
- IT Infrastructure and Hosting Providers: Who process data on our behalf under strict data processing agreements.
- Regulatory Authorities: Including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies — where we are legally required to disclose data.
- Professional Advisers: Lawyers, auditors, and insurers who require access to data in the course of providing professional services to cccjl.
8 Data Retention
cccjl retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our standard retention periods are as follows:
- Account and KYC data: Retained for a minimum of five (5) years from the date of account closure, in accordance with AMLA and PAGCOR record-keeping requirements.
- Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction.
- Customer support communications: Retained for two (2) years from the date of the last interaction, or longer if related to an ongoing dispute.
- Marketing preferences and consent records: Retained until you withdraw consent or close your account, plus one (1) year thereafter as an audit record.
- Technical and usage logs: Retained for up to twelve (12) months in an identifiable form, after which they are anonymised or deleted.
When data is no longer required and the applicable retention period has expired, cccjl will securely delete or irreversibly anonymise it.
9 Data Security
cccjl implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
- Encryption of sensitive data at rest, including KYC documents and financial records.
- Role-based access controls ensuring that only authorised cccjl personnel can access personal data, and only to the extent necessary for their role.
- Regular security assessments, penetration testing, and vulnerability scanning of the Platform.
- Multi-factor authentication requirements for administrative access to data systems.
- Staff training on data privacy obligations and secure data handling procedures.
While cccjl takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. You play an important role in keeping your account safe — please refer to the Account Security provisions in our Terms & Conditions.
10 Cookies and Tracking Technologies
cccjl uses cookies and similar technologies on its Platform. A cookie is a small text file placed on your device when you visit a website. We use the following categories of cookies:
- Strictly Necessary Cookies: Essential for the Platform to function — these enable secure login sessions, maintain your game state, and remember your language preference. These cannot be disabled.
- Functional Cookies: Remember your preferences (such as display settings and responsible gaming limits) to improve your experience on return visits.
- Analytics Cookies: Collect anonymised data about how players navigate the Platform — which pages are visited most, where users drop off, and how features are used. This data helps us improve cccjl for Filipino players.
cccjl does not use third-party advertising or retargeting cookies. Your browsing activity on the cccjl Platform is not shared with external advertising networks.
You can control and delete cookies through your browser settings. Note that disabling non-essential cookies will not affect your ability to use core Platform features, but may affect the personalisation of your experience.
11 Your Data Rights
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by cccjl:
Right to Access
Request a copy of the personal data cccjl holds about you, including how it is used and with whom it has been shared.
Right to Correction
Request correction of any inaccurate, incomplete, or outdated personal data held in your cccjl account.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Right to Object
Object to the processing of your personal data where it is based on legitimate interest, including direct marketing communications.
Right to Portability
Request a machine-readable copy of the personal data you provided to cccjl for transfer to another service, where technically feasible.
Right to Lodge a Complaint
Lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated. Visit privacy.gov.ph for guidance.
To exercise any of these rights, contact our Data Privacy Officer via live chat or email (see Section 14). We will respond to all valid requests within fifteen (15) business days. We may request proof of identity before processing your request to protect your data from unauthorised disclosure.
12 Children's Privacy
cccjl does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by or on behalf of an underage individual, we will immediately delete that data and terminate the associated account. Any winnings accumulated on such an account will be forfeited.
If you believe that a person under 21 has registered on cccjl, please notify us immediately via live chat or the contact details in Section 14.
13 Changes to This Privacy Policy
cccjl may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via email or an in-Platform notification at least seven (7) days before the changes take effect.
The "Effective Date" at the top of this Policy indicates when it was last updated. Your continued use of the cccjl Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.
14 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way cccjl handles your personal data, please reach out to our Data Privacy Officer or customer support team:
- Live Chat: Available 24/7 directly within the cccjl Platform — average response time under 5 minutes.
- Email: [email protected]
- Support Languages: Tagalog and English.
For formal data rights requests (access, correction, erasure, portability, or objection), please contact us in writing via email with the subject line "Data Rights Request" and include your full name and registered email address so we can locate and verify your account.
If you are not satisfied with our response, you have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines.
Play with Confidence at cccjl
Your data is safe with us — protected by 256-bit SSL encryption and governed by Philippine law. Ready to experience a trusted Filipino gaming platform? 21+ only. Play responsibly.